Reference Services

Assists with conducting research, locating documents, finding articles, use of catalogue and electronic databases. Provides bibliographies, online links or actual documents. Request for information may be either by telephone, email, fax or by person.

Question-Answers

Provides prompt and efficient responses to short answer requests via telephone, email, fax or site visit.

Internet Research

Facilitates online research through the Internet, online databases, CD-Rom’s and other electronic information sources.

Computer Use

Offers access to computer system for the preparation of documents, e-mailing, printing, and social networking.

Search

Provides a comprehensive listing of items from catalogue/database designed to match your query and allow the selection of items that will satisfy your needs.

Selective Dissemination of Information

Allows users’ research needs to be determined via a yearly questionnaire to gather information regarding specific areas of interest. Once registered, alerts users whenever current information relevant to their need is received.

Referral

Provides information to facilitate further research on your query or directs to other service providers or organisations who can best meet your needs.

Reading Room Facilities

Provides a quiet atmosphere within the Centre that permits our users to work in comfort.

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